Refund policy

Refund & Return Policy

At TaksanArt Gear, each item is made-to-order just for you. Because of this, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Minor color variations (due to screen/printing differences)

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, we will gladly make it right.

Please contact us within 30 days of receiving your order with:

  • Your order number

  • Clear photos of the issue

Once verified, we will:

  • Send a free replacement, or

  • Issue a full refund if replacement is not possible

Lost Orders

If your order is lost in transit, we will send a replacement at no additional cost.

Wrong Address / Unclaimed Orders

Please ensure your shipping address is correct.

Orders returned due to:

  • Incorrect address

  • Unclaimed delivery

may require you to pay for reshipping.

Cancellations

Orders can only be canceled within a short window after purchase (before production begins).

If you have any questions, please contact us at taksanart.gear@gmail.com